With the fielding of the Modern Defense Civilian Personnel Data System (DCPDS), processing awards for technicians who are no longer in the personnel data system is nearly impossible and payment cannot be guaranteed. When a technician separates from the technician program because of resignation, retirement, or AGR tours, any technician incentive awards considered for that individual must have sufficient time to process prior to the effective date of separation. The recent instances of this phenomenon resulted in countless HRO/ERS hours of creating manual personnel actions, submitting them to DFAS for imaging, creating remedy tickets (requests for assistance) and hoping that the individual finally receives the award with no guarantee of payment!

The vast majority of separations are known well in advance of this 60-day window which will give the award sufficient time to process and have its receipt verified by the individual.

Again, if an award is not received in a timely manner, HRO/ERS must have sufficient time to "fix" the problem prior to a technician's separation...

Thank you for assisting the HRO to ensure a smooth and responsive incentive awards process...

Note to HRO Remote Designees: Please forward to your respective units...